SportMarket Terms & Conditions — A Complete Guide for Bangladeshi Players

📋1. General Introduction

Welcome to SportMarket. These Terms and Conditions ("Terms") apply to your use of the SportMarket platform and all its services. By registering on SportMarket or using our website, you are deemed to have automatically accepted these Terms.

These Terms & Conditions are written in plain, easy-to-understand language for Bangladeshi users. We encourage you to read them in full — and if you have any questions, don't hesitate to ask our support team.

SportMarket is an internationally licensed online gaming and Sports Betting platform. We work with world-class game providers including Pragmatic Play, Evolution Gaming, Spribe, and others. Every game is powered by internationally certified RNG technology and is regularly audited by independent third-party auditors.

👤2. Account Registration & Eligibility

Age Restriction

You must be at least 18 years old to open an account on SportMarket. Under no circumstances will anyone under 18 be permitted to register or play. We may request government-issued ID to verify your age.

Registration Rules

• Each person may only register one account. If multiple accounts are found belonging to the same person, all accounts will be closed.
• All information provided at registration — including your name, mobile number, and date of birth — must be accurate and truthful.
• SportMarket reserves the right to close any account registered with false information, at any time.
• Keep your password confidential. You are solely responsible for the security of your account.
• Sharing your account with anyone else is strictly prohibited.

KYC Verification

SportMarket complies with international anti-money laundering policies. Accordingly, we may verify your identity before processing withdrawals above a certain amount. You may be asked to provide a copy of your National ID (NID) or passport.

💳3. Deposit & Payment Policy

SportMarket supports Bangladesh's most popular mobile payment methods. Deposit quickly and easily.

Supported Payment Methods

• Mobile Pay — Available via both personal and agent methods
• Nagad — Direct Transfer
• Rocket — Mobile banking service by Dutch-Bangla Bank

Deposit Rules

• Minimum deposit: ৳100
• Maximum single deposit: ৳50,000
• Deposits are generally credited to your account instantly
• No additional deposit fees
• Depositing using another person's payment account is prohibited

💸4. Withdrawal Policy

SportMarket is committed to ensuring fast and hassle-free withdrawals. However, certain rules must be followed.

• Minimum withdrawal amount: ৳300
• Maximum single withdrawal: ৳1,00,000
• Processing time: typically 15 minutes to 1 hour
• Withdrawals can only be made to a mobile account registered in your own name
• Large withdrawals may be delayed if KYC verification is not completed

Reasons for Withdrawal Rejection

Withdrawals may be held or cancelled in the following circumstances:

• If the wagering requirement for a bonus is not met
• If account verification is incomplete
• If there is any indication of suspicious or fraudulent activity
• If evidence of multiple account usage is found

🎁5. Bonus & Promotion Terms

SportMarket offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which must be read before claiming.

Welcome Bonus

• New members will receive a bonus on their first deposit
• To cash out a bonus, you must meet the specified wagering requirement (typically 15–30x)
• The welcome bonus can only be claimed once

Free Spins

• Free spins typically expire after 7 days
• Winnings from free spins are added to your bonus balance
• Free Spins must be used on designated games only

Reload & Loyalty Bonuses

Regular members have access to weekly reload bonuses and a loyalty points program. VIP members enjoy exclusive benefits. For more details, VIP page See.

🎮6. Gaming Rules

All players on SportMarket are required to follow certain general rules while playing.

• All game outcomes are determined by an RNG (Random Number Generator). No result is predetermined.
• If your internet connection drops during a game, the game software will automatically save the result. Once you reconnect, you will be able to resume from where you left off.
• SportMarket reserves the right to void any winnings obtained by exploiting a software bug or glitch.
• In Live Casino games, the dealer's decision is final.
• SportMarket reserves the right to change odds in Sports Betting.

Sports Betting Special Rules

• Bets cannot be cancelled once placed
• If a match is cancelled or postponed, the bet amount will be refunded
• Odds in live betting change by the second — the odds at the time your bet is confirmed are the ones that apply

🚫7. Prohibited Conduct

The following behavior is strictly prohibited on SportMarket. Violations will result in immediate account closure and funds may be forfeited.

• Operating multiple accounts on behalf of the same person
• Opening an account using a false identity or incorrect information
• Attempting to exploit software bugs or glitches for monetary gain
• Playing using bots, automated software, or scripts
• Attempting to steal or hack another user's account credentials
• Using the platform for money laundering or any illegal financial transactions
• Harassing or defrauding other members
• Attempting to bypass geo-restrictions using a VPN

🔒8. Account Suspension & Closure

SportMarket reserves the right to temporarily or permanently close an account at any time for the following reasons:

• Breach of Terms & Conditions
• Suspected fraudulent activity
• Failure to complete KYC verification
• Extended account inactivity (more than 12 months)
• Requesting Self-Exclusion

Closing Your Account Yourself

You can contact support at any time to temporarily or permanently close your account. Please make sure to withdraw any remaining balance before the account is closed.

🛡️9. Responsible Gaming

SportMarket is strongly committed to responsible gaming. Gaming is for entertainment — not a source of income or a way to pay off debts.

• You can set your own daily/weekly deposit limits
• Gaming time limits can be set at your discretion
• Self-Exclusion: Exclude yourself from the platform for anywhere between 24 hours and permanently
• No one under 18 may play — this is non-negotiable

🔐10. Privacy & Data Protection

Your personal data security is of the utmost importance to us. SportMarket does not sell or share your information with any third party.

• All data is protected with SSL encryption
• Payment information is not stored on our servers
• Information is not shared with authorities except where legally required

For more information, visit our Privacy Policy Read.

⚖️11. Dispute Resolution

For any disputes or complaints, please contact our customer support first. The support team aims to respond within 72 hours.

Dispute Resolution Steps

• Step 1: Notify support via live chat or email
• Step 2: The support team will investigate and respond within 72 hours
• Step 3: If you are not satisfied, escalate the matter to a senior manager
• Step 4: If the matter is not resolved at the highest level, a complaint may be filed with the licensing authority

In the event of a dispute over game results, RNG logs will serve as the final and definitive record.

📝12. Changes & Amendments

SportMarket reserves the right to update these Terms & Conditions at any time. Any changes will be posted on the website and communicated via your registered email/mobile.

Continued use of the platform after any changes will be considered as your acceptance of the updated terms.

Email us with any questions: support@sportmarket.best